Expert Help Without Leaving Home
PC problems can't wait? Get expert help right now without leaving your chair, with secure remote access that protects your privacy while solving your issues instantly.
- Enterprise-Grade Security: 256-bit encryption for every session.
- Your Authorization, Your Control: Technicians access only with your explicit permission.
- Instant Resolution: Average issue resolution time often under 30 minutes.
How Remote Repair Works: Simple Steps to a Solution
1. Consultation
Describe your issue; free initial assessment.
2. Secure Connect
Initiate connection with a unique access code.
3. Diagnostic Scan
Permission-based system scan begins.
4. Transparent Repair
Watch our experts fix it live (optional).
5. Verify & Close
Confirm resolution, session ends securely.
Your Privacy Is Our Priority
End-to-End Encryption
All remote sessions are secured with industry-leading 256-bit AES encryption, safeguarding your data from unauthorized access during repairs.
Granular Control & Permissions
You grant specific permissions for each action our technician takes. Control extends to screen sharing, file access, and process execution.
No Permanent Software
Our remote tools run without permanent installation on your system. Once the session ends, our access is immediately revoked, leaving no trace.
Full Audit Trail & Recording
Every remote session is recorded and logged, providing you with a complete audit trail for transparency and accountability.
Data Protection Compliance
Tech Lion adheres strictly to global data protection standards, including GDPR and CCPA principles, ensuring your information remains private.
Emergency Disconnect
Maintain ultimate control with an instantly accessible emergency disconnect button, allowing you to terminate the session at any moment.
Issues We Resolve Remotely
Software & Configuration
Troubleshoot software errors, install applications, configure settings, and resolve driver conflicts.
- Driver updates & conflicts
- Application installation & repair
- Operating system configuration
Virus & Malware Removal
Eliminate stubborn viruses, spyware, ransomware, and other malicious threats for a clean and secure system.
- Full system scans
- Malware & adware elimination
- Security software setup
Performance Optimization
Boost your PC's speed and responsiveness by cleaning junk files, optimizing startup, and managing resources.
- Startup program management
- Disk cleanup & defragmentation
- System resource optimization
Data Recovery & Backup
Assist with setting up reliable backup solutions and initial attempts at recovering lost or corrupted files.
- Cloud backup setup
- External drive configuration
- File system repairs (initial)
Network & Connectivity
Diagnose and resolve common internet connection issues, Wi-Fi problems, and network configuration errors.
- Router & modem troubleshooting
- Wi-Fi signal optimization
- Network adapter issues
General Windows Errors
Solve a wide array of Windows operating system errors, blue screens, freezes, and startup problems.
- System instability issues
- Error code diagnostics
- Critical updates & patches
Clear, Fair Pricing – No Surprises
At Tech Lion, we believe in transparent pricing. You'll always know the cost upfront, with no hidden fees or unexpected charges.
Per-Issue Pricing
Pay only for the specific problem we fix. Clear, upfront quotes for individual issues.
No Fix, No Fee Guarantee
If our experts can't resolve your issue, you don't pay a penny. That's our commitment to your satisfaction.
Free Initial Diagnosis
We provide a complimentary diagnostic assessment to identify the problem before any work begins.
Experience Our Secure Connection Live
Watch a simulated secure remote session. See how control is maintained and privacy is upheld. This is just a demo on how it would look like.